In such case, you can remove the browser extensions. Your computer might have detected it and blocked you from accessing videos. If the video is downloaded captions may not be displayed because your WMV player cannot find the captioning ("SAMI") file stored on the web server. If your computer is not playing videos on web browsers, extensions with bugs or viruses might be the reason. Please note that it is recommended that you choose to view the video from the FDA page rather than downloading the video file to preserve captioning. Note: It may be necessary to close down Windows Media player and restart it for the changes to take effect.
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